Operations management is a business practice to create the highest level of efficiency possible within an organisation. It is concerned with converting materials and labour into goods and services as efficiently as possible to maximise the profit of an organisation. Operations management focuses on carefully managing the processes to produce and distribute products and services. Major, overall activities often include product creation, development, production and distribution (Carter McNamara, MBA, PhDhttps://managementhelp.org/operationsmanagement/index.htm). It is a set of activities that transform inputs into outputs. It involves resources from staff, materials, equipment, and technology, converting these inputs into efficient and effective outputs on both day-to-day and strategic levels within an organization https://tallyfy.com/guides/operations-management/. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how operations management is carried out in an organization depends very much on the nature of the products or services in the organization, for example, on retail, manufacturing or wholesale. Thus this leads to the transformation of services which is detailed in the Transformation model.
Transformation process involves turning raw materials into end products and is vital for the profitability of all companies and for maximising profits. According to http://www.open.edu/openlearn/money-business/leadership-management/understanding-operations-management/content-section-3.4 The process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers or clients. Where the inputs are raw materials, it is relatively easy to identify the transformation involved. They is the transformation Model which is the framework that is used to help leaders understand their organizations and also guide a successful redesign. Following the model will result in major improvement in customer service, quality, efficiency, cycle time, profitability and satisfaction of employees.
Transformation Process = Transforming resources + transformed resources
Transformed resources are raw materials that get converted into products liked and demanded by markets e.g. liquids, cans, depending with the end product. They are materials that are treated or converted in some way to produce goods and services that are its output.
Transforming resources are used to convert raw materials into end products. They are used to perform the transformation process e.g. employees, machinery, managers and equipment.
This essay seeks to identify transforming resources, transformed resources, the transformation processes and the output of the transformation process