The ability to effective interpersonal communication skills of a nurse is more vital . The nursing profession focuses on the care of the patient and additionally it greatly depends on the connection between patients and nurses. in line with that relationships are designed on the basis of communication. The use of effective communication skills finally results in higher patient care It can be found that “patients report poor communication, more than any other aspect of care, as a reason for dissatisfaction” (Shipley, 2010, p. 126). This discussion can concentrate on the effective communication skills that should be utilized by nurses and therefore the importance of effective communication throughout patient care.
But patient care is primarily related to medical treatments and procedures. throughout the medical treatments and procedures, it’s necessary to take care of that the relationships shaped between patients and nurses considerably determine to influence patient well-being. According this, it’s evident that therapeutic effects may end up from nurse-patient relationships, thus as a result the nurse is ready to speak effectively. The communication between patients and healthcare providers has a direct impact on patient health and moreover, has the potential to benefit or worsen their condition. It was shown that in a study conducted by Street, Makoul, Arora and Epstein (2009).
In my next paragraph i would like to introduce, what is effective communication in nursing practice. Effective therapeutic communication is defined as the face to face process of interacting, that focuses on advance in the physical and emotional well-being of the patient. Nurses use their communication in such a way that it will be benefit to their patient.
To be a successful nurse requires excellent communication skills. The ability to communicate with and connect with patients can help build relationships, avoid mistakes, and deliver greater levels of care.
Communication is a dynamic process in which communicators are constantly sending and receiving information and, in order for communication to be effective, the information sent must be received as intended (Grover, 2005). For this reason, nurses have an in-depth understanding of the talents that enable effective communication and knowledge to use them consistently. Such skills support active listening, expressing sympathy,empathy and effective verbal and nonverbal communication. For nurse-patient relationship, the roles of sender(Nurse) and receiver(patient) are shared and information is exchanged through both verbal and nonverbal messages. In turn, the use of communication skills affects the effectiveness of this process, subsequently allowing the formation of therapeutic relationships (Grover, 2005).
Most of the time effective communication begins with the active listening. All meaningful interpersonal relationships can occur during the active listening phase. This is directly related to the nature of the therapeutic relationships, and therefore the use of active listening skills by nurses increases their ability to provide patient care. To actively listen, caregivers must realize that listening means more than just hearing the spoken words. instead, by using open ended question we can also actively participation is required.